Shipping Policy for Utility Products

1. Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

• Standard delivery time ranges between 3–7 business days, depending on the delivery location.
• Remote or hard-to-reach areas may require additional time.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout.
• Free shipping may be offered on select orders or promotional offers.

4. Order Tracking

• Once the order is shipped, tracking details will be shared via email or message.
• Customers can track their shipment using the provided tracking link.

5. Delivery Issues

• If the package is delayed, lost, or marked as delivered but not received, contact customer support at mukul.makhijani@gmail.com.
• Assistance will be provided to resolve the issue as quickly as possible.

6. Incorrect Address

• Customers are responsible for providing accurate shipping details.
• Orders shipped to incorrect addresses provided at checkout cannot be guaranteed for recovery or refund.

7. Failed Delivery Attempts

• If delivery fails due to unavailability or incorrect details, the courier may attempt redelivery.
• Additional charges may apply for repeated delivery attempts.

8. Damaged Packages

• If the package appears damaged at the time of delivery, it is recommended to refuse acceptance or record proof and report it within 48 hours.

9. Contact for Shipping Queries

• For any shipping-related questions or concerns, reach out to: mukul.makhijani@gmail.com